If you need to contact the Department of Labor and Training of Rhode Island, you can save time and money by contacting directly the department you need to speak to. This article provides a comprehensive list of links and contact details organized so you can find the person or department that can best help you.
If you need to file an initial claim or need to ask questions about your initial claim, use the following contact details.
1. Claims Intake and General Claims Information (401) 243-9100
2. Employer Inquiries (401) 243-9137
3. Workshare (401) 243-9177
4. If calling from out of state, Interstate Claims (401) 243-9146 (866) 557-0001
5. TDD (401) 243-9149
If you want to request information on an existing claim you can contact the RI Department of Labor over the phone from 12:01 am Sunday morning to 5:30 am Monday morning. It is also operational weekdays between 3:00 pm and 6:30 pm. and from 9:00 pm to 5:30 am. The phone number is (401) 462-9600. You can also contact them online as well as file your weekly claims at https://teleserve.dlt.ri.gov.
Once your UI application has been approved your priority is to find a new job. The Rhode Island’s One-Stop Career Center System provides workers with services offered by a partnership of professional labor, training and education organizations. These centers are spread over the state of Rhode Island, so the chances are there is one near you. Take the time to visit your local Unemployment Office and see what services you can benefit from.
Please find below contact details, including a direct link to their website, for all the One-Stop Career Centers in Rhode Island.
Pawtucket netWORKri Center
175 Main Street
Pawtucket, RI 02860
Joseph Healey, Manager
Phone: (401) 721-1800
Fax: (401) 721-1890
Providence netWORKri Office
One Reservoir Ave
Providence, RI 02907
Scott Greco, Manager
Phone: (401) 462-8900
Fax: (401) 462-8947
West Warwick netWORKri Center
1330 Main Street
West Warwick, RI 02893
Rebecca Mahle, Manager
Phone: (401) 828-8382
Fax: (401) 826-8991
Woonsocket netWORKri Center
219 Pond St
Woonsocket, RI 02895
James Larisa, Jr., Manager
Fax: (401) 235-1227
4808 Tower Hill Road
Wakefield, RI 02879
Mariluz Blandon, Manager
Phone: (401) 782-4362
Rhode Island Department of Labor and Training does not only operate an Unemployment Insurance program. It also provides a wide selection of employment services to businesses, employees and unemployed workers. These services and the programs used to provide them are to many to describe in detail in a single article. However, we will look at some of the most important employment services available to Rhode Island workers and provide details on how to apply for them.
The Temporary Disability Insurance is a special program provided by the Rhode Island Department of Labor and Training that only four other states (California, Puerto Rico, Hawaii and New Jersey) have. The program, which is funded entirely by Rhode Island workers through regular contributions deducted from their wages. It is designed to offer workers who are injured due to non-work related injury a temporary source of income until they can return to work. To qualify for payments, a worker must earn a set minimum income and be certified as unfit for work by a certified health care provider. All workers except self-employed workers, federal, state and some municipal workers are eligible for TDI payments. Click here to file a TDI claim.
The Rhode Island Workforce Investment Office is responsible for supervising the Workforce Investment Act, or WIA. There are two workforce boards in Rhode Island: Workforce Solutions of Providence/Cranston and Workforce Partnership of Greater Rhode Island. These boards provide employment services to dislocated workers and youth.
In case you were wondering a dislocated worker is not someone who had an accident but someone who has been laid of and is unlikely to return to her previous occupation or a self-employed worker who has lost work because of a natural disaster or the general economic conditions.
A great way of finding a new job is to get paid for training in a new career or learning new skills in your industry. The Rhode Island Apprenticeship combines on-the-job training with classroom instruction so that workers can learn both the theoretical and practical components of a skilled occupation. The program coordinates Rhode Island companies which volunteer to support the program and employ apprentices in exchange of financial incentives and subsidized training for potential full-time employees. Currently there are 795 sponsors which employ 1423 apprentices in Rhode Island. Search a list of available sectors you can choose to become and apprentice.
The Rhode Island Extended Benefits program is the last source of unemployment benefits for long term unemployed workers in Rhode Island. This program is designed to provide insured workers with a last chance to receive the training and assistance they need to get back into a job. However, the requirements set by the program are stricter than both the Rhode Island state UI and EUC programs. This article will provide an overview of the Extended Benefits program and how it affects Rhode Island workers.
Who pays for the EB program?
The program is funded by the U.S. Department of Labor with federal tax money. Neither employers nor employees contribute towards the EB scheme.
When should I apply for Extended Benefits?
The Extended Benefits program starts when an eligible applicant exhausts his or her last week of Emergency Unemployment Compensation (EUC).
What requirements must I meet to enter the Rhode Island EB program?
As mentioned above the requirements for this program are more demanding than other UI programs.
1) Have terminated your employment on 7/12/08 or later.
2) Met one of the following financial conditions during your base period: a) your total wages were 40 times your weekly benefit amount, b) you had 20 weeks of full-time employment, or c) your total wages were at least one and a half times your highest earning quarter.
3) Have exhausted all other unemployment benefits are not receiving unemployment benefits from Canada.
4) Complete a work search form every week which provides evidence that you have performed your minimum three work search contacts during the week you are claiming benefits for. You must confirm you have done this when you file for your weekly benefits whether online or over the phone. You can download a work search log here.
Notice that it is only in the EB program you are required to provide evidence of your work searching efforts in a weekly log. In other programs you are required to actively search for work (in the EUC the minimum work search contacts is also three) but must only provide evidence if specifically requested by the Rhode Island Department of Labor and Training.
How much will I receive in EB benefits?
You will get the same amount you received from your regular Rhode Island unemployment insurance (UI) benefits.
How long does the program last for?
You can receive EB payments fro a maximum of 20 weeks or when you receive 80 percent of your total regular UI benefits. You will receive a full report of the benefit weeks you are entitled to with your initial financial determination letter.
Rhode Island has a particularly high unemployment rate which makes it more likely for Rhode Island workers to exhaust their state UI benefits before finding suitable employment. The federal government has provided a special unemployment compensation program called Emergency Unemployment Compensation program which is designed to help those who have been affected by the recent economic downturn and are still searching for work after exhausting their Rhode Island UI benefits.
However, this program is not for all RI workers. You must apply for it after you finish your state UI benefits. This article will describe the program, its requirements and answer some of the most frequently asked questions by EUC recipients and applicants.
How much will my weekly benefit amount be under the RI EUC program?
You will receive the same amount you got under the Rhode Island UI program just as long as you meet the program’s requirements.
How long will I receive payments for?
The amount of weeks you can apply for EUC benefits is determined by your personal circumstances and the sate you live in. The program was designed to provide more help to the states that need it the most. In order to do this the program was set with four tiers, each with a maximum number of benefit weeks. All states can apply for tiers 1 and 2 which provide a total of 34 weeks (20 and 14 weeks respectively), while only states with an employment rate higher than 6 percent can request tier 3 weeks (13 weeks). Tier 4 (6 weeks) is reserved for states, such as Rhode Island, with an unemployment rate higher than 8.5 percent. This means that if you continue to qualify for EUC benefits you could receive a maximum of 53 weeks. However, notice these are maximum amounts, you may well receive less than the above mentioned number of weeks.
When does this program expire?
Good question, the EUC program is not designed to continue indefinitely. It will end on June 2, 2012 when the last payment will be made. However, your last chance for applying for EUC benefits is 31st of December 2011. Until that date you will automatically jump from one tier to another until you use all your weekly benefits.
What are the program requirements?
To continue receiving EUC benefits you must be fit, able and willing to search for work. If you are on vacation or sick you cannot receive EUC benefits, although you may qualify for other aid programs. You must also prove you are actively searching for work by providing proof that you applied to at least three employers every week. The Rhode Island Department of Labor and Training, which manages this program, can request work search logs, with evidence on your job searching efforts, from you at any time.
Unemployed workers in Rhode Island who have lost their job due to no fault of their own can apply for unemployment insurance benefits as well as a wide variety of employment services. This article will discuss the process you must follow in Rhode Island to receive unemployment benefits as well as provide answers to some of the most frequently asked questions by Rhode Island workers.
File your claim
Receiving unemployment benefits is not automatic. You must apply for it or the state of Rhode Island will assume you have simply dropped out of the active workforce population. You can file online by clicking here, or you can file over the phone by calling 401.243.9100. If you are making the call from out of state the correct number is 1.866.557.0001. Notice that the volume of calls is high and even the system is partially automated you may still have to stay on hold for a while. The best day to call is Monday, because historically it has the lowest volume of calls.
When you file you will need to provide personal information so Rhode Island Department of Labor and Training can assess your claim and determine if you are eligible. Click here for a list of the information you will need to provide.
Am I eligible for Rhode Island UI?
Disclaimer: This information is offered for educational purposes but you mustn’t use it to determine if you should file a claim or not. If you have been laid off from work apply for UI benefits regardless of your situation and let the Rhode Island UI program determine your eligibility.
To qualify for UI benefits in Rhode Island you must have:
1) Received a minimum of $1,480 in one your base period’s quarters. A base period includes the first four quarters of the last five since you file your claim. This means the quarter immediately before you lost your job is not used to calculate your benefits eligibility.
2) Received at least one and a half times your highest earning quarter during the entire base period and no less than $2,960.
If you had a previous claim, you must have earned an income equivalent to 80 times the Rhode Island minimum hourly wage ($592) since you last received benefits.
If you do not qualify for benefits under a normal base period, the Rhode Island UI program allows you to qualify using an alternative base period which uses the four quarters directly before your employment termination.